Who is this article for?

Administrators who need to manage users and monitor training progress.

Admin or Supervisor role is required.

The User List page enables Administrators and Supervisors to manage user accounts and track training progress efficiently.

This article gives you an overview of the list in the system.

1. Accessing the list

To access the list:

1. Go to Manage.
2. Select Users.

You will be taken to the list screen.

If you're a Supervisor, you will only be able to view and manage users within your assigned groups.

2. Navigating the list

From the list, you can:

• Add new users – Create individual user profiles manually.
• Update user details – Modify personal and training-related information.
• Reset user passwords – Provide access recovery support.
• Inactivate users – Disable accounts when needed.
• Assign groups and roles – Organize users and define permissions.
• View lesson completion, skills, and achievements – Monitor training progress.
• Download completion certificates – Access proof of training.
• Schedule lessons for trainees – Assign training directly from the user profile.