Who is this article for?

Administrators who need to record lesson completion on behalf of trainees.

Admin role is required.

This article outlines how to manually mark a lesson as complete for a trainee who cannot do so themselves, for example during group sessions or technical issues. Manual completions are tracked separately in lesson reports.

1. Completing a lesson

To complete a lesson manually:

1. Go to Manage.
2. Select Review.
3. Switch to the Follow-ups tab.
4. Click the Ellipsis next to a lesson.
5. Select Manually Complete.

6. Verify the trainee’s details.
7. Enter the required question information:
   • Quiz - Only the number of attempts is recorded, as users must answer correctly to proceed.
   • Test - Selected answers are recorded, even if incorrect.
8. Click Complete to save the results.

Manual completions are final. Once submitted, results cannot be edited. Please review all entries carefully before confirming.