📝 Overview

The most common reason for not seeing any items in My Actions or My Assignments is that your login is not correctly linked to your personnel record.

🛠 Solution

Follow these steps to resolve the issue:

1. Access Settings

   • Click the Profile Icon  

   • Select Settings ⚙️
     
     

2. Navigate to User Authorisation

   • Expand the Users section 👥

   • Click User Authorisation 🔑

   • (If you don’t have access to this section, contact your administrator.)
     
     
     
     

3. Search for the User

   • In the User Register, search for the applicable user 🔍

   • From the Actions dropdown, click Edit User ✏️
     
     
     
     

4. Link to the Worker Record

   • In the Find User dropdown, select the Worker Type (e.g., Worker) 🏷️
     
     
     
     

   • In the Employee Name field, search for and select the correct worker record 👤
     
     
     
     

5. Save Changes

   • Click Save 💾

✅ Check if Items Appear

• Go back to My Actions or My Assignments
  
  
  
  

• If nothing appears, confirm that there are actually actions or assignments assigned to the user.

📞 Need More Help?

If the problem persists:

• Contact Support 🛟

• Provide details of the issue

• Include one or two examples of items that should be showing in these tabs.