Who is this article for?

Site administrators or content managers who need to upload or manage induction materials for users.

Admin access to the site and upload permissions for induction content are required.

Summary: This article outlines the supported file formats for uploading induction content in the TIKS Assure Visitor Management Portal. It includes format-specific requirements and limitations to ensure compatibility and performance.

Details

What it is:
Induction content refers to training or orientation materials shown to users during the sign-in process. These materials can be uploaded in various formats depending on the type of content and user experience desired.

Why it matters:
Using the correct file format ensures that inductions display properly across devices and meet system requirements. It also helps maintain a smooth onboarding experience for visitors, contractors, and staff.

Key points:

• SCORM
• HTML5 output must be included.

• Video
  • Must be in .mp4 format.
  • File size limit: 100 MB.
• Slides (PowerPoint JPEG)
  • Save PowerPoint slides as high-resolution .jpeg images.
  • Upload each slide individually to the system.

FAQs

Can I upload a PDF or Word document as an induction?
No, only SCORM, MP4 video, or JPEG slide formats are supported.

What happens if my video exceeds 100 MB?
You’ll need to compress the video or split it into smaller segments before uploading.

Can I update induction content after uploading?
Yes, you can delete, edit, or re-upload induction files at any time via the Inductions page.

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