Who is this article for?

Site administrators or compliance managers who need to manage the visibility of policy documents without deleting them.

Admin access to the dashboard and policy management permissions are required.

Summary: This article explains how to temporarily disable (de-activate) or re-enable (re-activate) a policy in the TIKS Assure Visitor Management Portal. De-activated policies are hidden from users but remain stored in the system.

Steps

Step 1: Access the Policies section
From the admin dashboard, click the Policy tile to view all uploaded policies.

Step 2: De-activate a policy
Locate the policy you want to hide and click De-Activate. This will prevent the policy from being shown to users during sign-in, but it will remain in the system.

Step 3: Re-activate a policy
To make the policy visible again, click Re-Activate next to the deactivated policy. It will resume appearing during user sign-in.

Tips

• Use deactivation when a policy is temporarily outdated or under review.
• Re-activation does not require re-uploading the file.
• Keep policy titles clear to easily identify active vs. inactive items.

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