Who is this article for?

Nominated Vendor Administrators who need to access the Vendor Admin Portal and update their password after first-time login.

Administrator permissions are required.

This article explains how a nominated Vendor Administrator can access the TIKS Vendor Admin Portal and update their password after logging in for the first time.

1. Updating your password

To update your password:

1. Check your inbox for an invitation email from no-reply@tiks.com.
   This email contains your login credentials and a link to the Vendor Admin Portal.
2. Click the link in the email to open the login page.
3. Enter your Email address.
4. Enter your Temporary password.
5. Click Login.
6. Click My Profile/Profile from the menu.

7. Enter a new password.
8. Confirm the new password.
9. Click Update/Save.

Further reading

• Resetting your password in the Visitor Management Portal
• Troubleshooting login issues