Who is this article for?

Users accessing the solution for the first time or looking to troubleshoot performance issues.

No special access or permissions are required.

Ideagen Visitor Management and Ideagen Workforce Permits are web-based applications that require no installation. 

This article lists the three prerequisites needed to use the solution.

1. Operating systems

We recommend using an up-to-date web browser to ensure all application features and functionality work and display correctly.

Ideagen Visitor Management and Ideagen Workforce Permits currently supports the latest two versions (the current and the previous) of the below browsers:

• Google Chrome (Desktop and mobile)
• Microsoft Edge
• Mozilla Firefox
• Apple Safari (Desktop and mobile)

While all these browsers are supported, we recommend using Google Chrome for optimal performance.