Viewing emails sent to companies
📝 Summary
This article explains how worksite users can access and manage the Emails Sent to Companies page in EPP. This feature provides visibility into company correspondence history and helps track trends in document processing, such as declined paperwork.
Details
What it is:
The Emails Sent to Companies page displays a chronological list of emails sent to contracting companies associated with selected worksites. It helps users monitor communication and identify patterns in document handling.
Why it matters:
Tracking email correspondence ensures transparency, supports compliance, and helps identify recurring issues such as declined paperwork or missed deadlines.
💡Key points:
- Access the page via Company Management → Emails Sent to Companies in the left-hand navigation.
- Emails are grouped by timeframe in ascending order.
- Users can filter emails by:
- Email type
- Date range
- Keyword search
📝 FAQs
Can I view emails for inactive companies?
Yes, emails are listed regardless of the company’s active status.
Can I search for specific correspondence?
Yes, use the keyword search to find emails by subject, content, or recipient.
Is there a way to track declined paperwork?
Yes, trends in declined documents can be identified through email history and filtering.