📝 Summary

This article explains how to access and use the Overstay Alerts Unresolved Report in EPP. The report helps level 1–3 users monitor unresolved overstay alerts for employees across selected worksites.

Details

What it is
The Overstay Alerts Unresolved Report displays employee punch-in data that triggered overstay alerts, allowing users to investigate and resolve potential issues.

Why it matters
Monitoring unresolved overstay alerts helps ensure compliance with site policies, improves workforce oversight, and supports accurate timekeeping.

💡Key points:

• Access the report by navigating to Reports → Overstay alerts unresolved from the left-side menu.

• Use the Worksite selector at the top left to choose the worksite you want to report on.
• Apply filters using the Report search criteria:
  • Date range: No limit on the range.
• The Generated report includes:
  • Employee name
  • Company name
  • Logon location
  • Date of alert
  • In punch timestamp
  • Link to employee timecards
• Additional features:
  • Click the export button to download the report in Excel or CSV format.
  • Use the Find search bar to locate keywords in the report.
  • Use navigation buttons to move between report pages.

Timecard view

Click the Timecard button on the right side of the report to open the selected employee’s timecard in a separate window. The timecard displays:

• Day of week
• Date
• In/Out timestamps
• Shift hours
• Cumulative shift hours
• Origin/Terminal name
• Department
• Company

Additional actions:

• Export the timecard to Excel, CSV, RTF, or PDF format.
• Click the Gate Activity button to view the employee’s gate activity.
• Click the alert recipient icon to view the list of email recipients for the overstay alert.

Disclaimer:
Access to features and information described in this article may vary depending on the user's role and custom permissions. Users with different access levels may see different options or have limited functionality within the page.

📝 FAQs

Can I view timecards directly from the report?
Yes, click the Timecard button next to the employee’s name to open their timecard in a new window.

Can I export the report?
Yes, you can export the report and timecards in multiple formats including Excel, CSV, RTF, and PDF.

Is there a limit to the date range?
No, you can run the report across any date range.

📚 Related Articles:

• Understanding the report menu overview in EPP
• Understanding the report catalogue overview in EPP
• Understanding punch data report in EPP
• Understanding overstay alerts unresolved report in EPP